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Frequently Asked Questions (FAQ)
What is 0800-JUNK-RUN?
How do I contact 0800-JUNK-RUN?
What kind of rubbish can you remove?
Are you a licensed operator?
What payment methods do you offer?
Do you offer accounts?
What do you do with the rubbish you collect?
Why would I get you to remove my rubbish if I can get a skip or bin instead?
Can you give me a precise quote over the phone or by email?
Do I have to be onsite for you to remove rubbish?
Why are appointments booked in two-hour time slots?
What is 0800-JUNK-RUN?
0800 JUNK RUN is a New Zealand owned hands on junk removal company. We are a
hassle free alternative to skip bins. Our service includes all the sorting,
loading, clean up, disposal and weight charges. We remove your junk so you don't
have to.
How do I contact 0800-JUNK-RUN?
You can either use our online booking form, see our contact page for other
options, or call "0800-JUNK-RUN" (0800 586 578).
0800-JUNK-RUN is a "phone word".
It corresponds to the numbers 0800 586 578 on your phone keypad.
What kind of rubbish can you remove?
We can remove any kind of non-hazardous rubbish. For example:
* Garden Rubbish - leaves, branches, tree limbs and trunks
* Furniture
* Household effects
* Appliances
* Building materials - timber, masonry etc.
* Almost anything you like!
However, we aren't licensed to remove asbestos or other hazardous waste. For
information on how to get rid of hazardous waste please contact us.
Are you a licensed operator?
Yes. 0800-JUNK-RUN
is fully licensed and insured.
What payment methods do you offer?
We accept all Visa, Mastercard, Eftpos, cheque or cash. All trucks have
mobile Eftpos systems. Drivers do not carry change.
Do you offer accounts?
Yes, we do offer accounts to approved business customers. Please contact us for
an account application.
What do you do with the rubbish you collect?
Wherever possible, we recycle or donate items we collect. We dispose of other
non-recyclable rubbish at designated transfer stations in the local area.
Why would I get you to remove my rubbish if I can get a skip
or bin instead?
With 0800-JUNK-RUN, we do the loading for you - you don't have to lift a finger.
We arrive at a time to suit you and do the job right then and there (no bin
sitting in your yard for days).
And you only pay for the volume of rubbish we take away. With a bin or skip, you
pay for the whole bin whether you fill it or not.
Can you give me an exact quote over the phone or by email?
When you contact 0800-JUNK-RUN, we'll ask you some questions about the rubbish you need
removed. Based on that information, we can give you a price estimate. When we're
onsite, our drivers will assess the exact volume and type of rubbish and give
you a exact price for your approval before any loading begins. But until we see
the exact type and volume of rubbish to be removed, we can't give you an exact
quote. All quotes are free with no obligation.
Do I have to be onsite for you to remove rubbish?
No, not necessarily, providing that our driver can get access to your rubbish.
When we arrive onsite, we'll give you a quick call to confirm the price with
you, then begin work.
Why are appointments booked in two-hour time slots?
We can't always control the exact time that we arrive (for example, if traffic
is heavy or a job takes longer than expected), so we book appointments in
two-hour time slots. Our driver will call you 15-30 minutes prior to their
arrival.
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